Reviews TaxiTender: Customers rate us 9 out of 10 for four years in a row!
9.0 on quality and 8.3 on price!
TaxiTender reviews: exceptional high scores on quality and price!
On this page you will find the results of ten thousands of customer reviews from our continuous Customer Satisfaction Research Program. These results are actualized on an monthly base and show exceptional high score on both quality and price criteria, year on year. So what’s the secret behind these high review scores? Through our unique ride tender system, each ride is automatically being awarded to the provider with the highest scores on both price and quality criteria for that ride. This is the secret behind our high review scores on price as well as quality, as you can see in the results presented below.
Customer rating on our overall price-quality ratio
Customer rating on recommending our service
These high scores have been very stable and even slightly improving over the past years, as you can see in the graphs below.
- Customer review score on Quality has gone up from 8.8 in 2015 to 9.0 in 2018.
- Customer review score on Punctuality has gone up from 8.8 in 2015 to 9.1 in 2018.
- Customer review score on Friendlyness has gone up from 9.0 in 2015 to 9.2 in 2018.
- Customer review score on Price has gone up from 8.0 in 2015 to 8.3 in 2018.
- Customer review score on Overall Price-Quality has gone up from 8.6 in 2015 to 9.0 in 2018.
- Customer review score on in terms of Recommendation has gone up from 9.0 in 2015 to 9.1 in 2018.
So our company mission “it’s your ride what drives us” does not only sound nice, but it has been, still is and will be proven reality.